Rabbit Hill Privacy Policy
Rabbit Hill Snow Resort has always taken the issue of safe guarding the personal information you provide purchasing Rabbit Hill products very seriously.
To help you understand how we manage your personal information please find a brief outline of our Privacy Policy below. If you have any questions or concerns regarding our Privacy Policy or how the information you provide when registering is managed, please contact us at 780-955-2440 or by email at [email protected].
Thank You,
Rabbit Hill Snow Resort Staff & Management
What type of information do we collect?
When you or your family members purchase products from Rabbit Hill we require some non-public personal information. The non-public information we retain may include your name, address, phone number, e-mail address, age, weight, shoe size, as well as your skiing or snowboarding ability level. If renting equipment for the day we may require a drivers license number for security purposes.
Why do we collect such information?
We collect this non-public information in order to process payment transactions, properly register you in lesson programs and to have accurate contact information in the case of an emergency. We also utilize the information to mail renewal opportunities and to inform our customers of any new products or promotions. In respect to renting equipment for the day, we collect personal information to ensure the return of the equipment and to assure us of the identity of the individual renting the equipment.
What about Credit Card or Debit Card information?
We do not store or retain any banking information. At the time of purchase you may provide us with a credit card number for payment, this can be done in person, online or over the phone. We do not store or record this information in our database. Any forms that are manually processed containing such information are shredded after the transaction has been completed.
Why do we use Cookies on our website?
We use cookies on our website to help us improve your online experience. Cookies are small amounts of anonymous data that show us how our website is being used. Cookies do not allow us to access any of your personal information.
Why do I need to provide information for Promotions and Contests?
We require your information (Name, Phone Number, Email) when entering a promotion or contest so that we can contact you in the event that you are a winner.
How can I unsubscribe from communications?
If you have subscribed to our e-newsletter or receive other forms of communication from us, and no longer wish to be on our contacted, please email [email protected] with your name and email address to have your name removed from our system.
Confidentiality & Security
Our employees are required to follow all procedures with respect to maintaining the confidentiality of our customers’ non-public information. In addition we maintain electronic and physical safeguards to ensure the integrity of your information. At no time do we provide your personal information to any marketing or third party business.
